Diceymio Privacy Policy — How Your Information Is Kept Safe

This Privacy Policy ("Policy") sets out the data protection rules between the entity operating the Diceymio platform ("Diceymio", "we") and users of our website and app ("you", "member").

Diceymio believes you should have full control over your personal data. This policy explains in plain language what data we collect, how we use it, and how we keep it secure. By using any Diceymio service, you agree to this policy.

Diceymio collects two types of information — what you provide directly, and what is collected automatically as you use the platform.

• Information entered during registration is provided directly by you.
• Browsing behavior and gaming data are collected automatically.
• Financial information is collected at the time of payment.

Diceymio uses your data only for specific, legitimate purposes. No data is collected or used unnecessarily.

• Account Management: For registration, login, and account security.
• Payment Processing: To process deposits and withdrawals and verify transactions.
• Service Improvement: To personalize your gaming experience and develop new features.
• Contact: To send you important updates, offers, and support messages.
• Legal Compliance: To meet Anti-Money Laundering (AML) requirements and other legal obligations.
• Fraud prevention: To detect and prevent suspicious activity.
• Responsible Gaming: To identify problematic gaming patterns and provide appropriate support.

Diceymio never sells your data to third parties. However, limited data may be shared in certain specific circumstances.

• Payment Providers: Only the information necessary to complete transactions is shared with Mobile Pay, Nagad, and Rocket.
• Game Providers: Your gaming data may be shared with the relevant game provider to operate the games.
• Legal Authorities: We may be required to disclose your data in response to a court order or government directive.
• Security Auditors: Limited data access may be granted for independent security verification purposes.

When sharing data with third parties, Diceymio ensures those parties uphold the same standard of data privacy.

Diceymio uses internationally standard technology and processes to protect your data. Data security is one of the most important pillars of our platform.

That said, no technology is completely foolproof. You also have a role to play — keep your password private, avoid logging in on public Wi-Fi, and contact Diceymio support immediately if you notice any unusual activity on your account.

Diceymio uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser.

• Essential Cookies: To maintain login sessions and ensure security. Disabling these cookies will prevent the platform from functioning properly.
• Performance Cookies: To understand which parts of the website are used most. This uses anonymous data only.
• Preference Cookies: To remember your language, theme, and other preferences.
• You can delete or block cookies at any time through your browser settings.

As a Diceymio member, you have several important rights over your own data. These rights are guaranteed under GDPR and international data protection regulations.

Diceymio follows a defined data retention policy. Data that is no longer needed is not kept indefinitely.

• Account-related information is retained for as long as your account remains active.
• General data is deleted within 90 days of account closure.
• Financial transaction records may be retained for up to 5 years for legal compliance purposes.
• Information related to fraud or legal disputes may be retained until the case is resolved.
• Backup data is deleted within regular scheduled intervals.

Diceymio is strictly for users aged 18 and above. We do not knowingly collect any data from minors.

If we become aware that data from a minor has been collected inadvertently, it will be deleted promptly and the associated account will be closed. If you believe a minor is using the platform, please notify us immediately.

Diceymio may update this Privacy Policy as needed. Members will be notified of any significant changes in advance via email or in-app notification.

• The date of any changes will always be shown at the top of this page.
• Continued use of the platform after an update is considered acceptance of the revised policy.
• If you do not agree with a significant policy change, you always have the option to close your account.

For any privacy-related questions, requests, or complaints, please get in touch with us. Diceymio treats every privacy request with the utmost seriousness.